My preview is pink or I have a pink or odd color video.
Updated: Sep 28, 2021
If your preview or video appears to have pinkish or purplish color tones, chances are your camera was bumped hard, possibly dropped or kicked around during shipping to you. Simply removing and replacing the battery cartridge should resolve the issue.
If the problem persists and you have you cord handy. Connect the cord to your computer/power source, remove the battery carriage and power the camera up.
What causes this?
The Afidus Time Lapse Camera has an IR filter. When the camera was impacted ie FedEx Football the filter flipped down and will not return to position unless the carriage is completely removed from the unit. This process will return the IR filter back into position.
The filter currently doesn't have a purpose, other than causing an initial panic. There may be IR use sometime down the road.
Question: Why does my Video look yellow or too blue?
Answer: check that white balance.
For odd color videos, chances are you have the wrong white balance setting selected. Please view this portion of our tutorial dealing with white balance settings: